Live Chat – I can look after this feature you may have already set up on your website or I can advise on one to set up. I can then look after this for you answering any questions which might come via this feature in a timely manor.
E-commerce – I can process orders on your behalf, deal with your suppliers if required. I can also deal with any issues and refunds or awkward customers.
Call Handling – Please see the separate page for more information on this service.
Social Media Management – I can look after all your social media channels by replying to messages on your behalf and scheduling posts to update your targeted market. As well as design the Social Media Posts for you at an extra cost.
Email Management – Once given access to your emails, I can receive all emails and deal with them on your behalf. I can also filter out any Junk/Spam mail you are receiving and keep your inbox up to date.
SMS Reminders – Are you losing business because clients are missing their appointments/meetings with you? I can send your clients a reminder SMS message before their appointment/meeting with you to remind them of this. This message can come from a dedicated SMS number which is personalised with your company information. Your client can reply to this message and I can deal with the message from them or send it to you for you to deal with.
Appointment Management – Do your clients have to book appointments with you? I can handle the booking, re-scheduling or even cancellation of your clients appointments. I am trained in the MindBody and Cliniko appointment software packages.
CRM (Customer Relationship Management) Set Up – I can set you up a CRM System to manage your Customers. I can show you how to use this and how to integrate other applications with this system.
CRM (Customer Relationship Management) Updates – If you already have a CRM System in place, I can manage this and keep it updated for you.
Why not take a look at my Packages and Monthly Retainer Packages.
Not sure if the services listed are what you are looking for? Then why not book a FREE 30 minute Consultation Call with me here and we can discuss it or alternatively send me a message via the Live Chat feature at the bottom right of the screen.