Live Chat – I can look after this feature you may have already set up on your website or I can advise on one to set up. I can then look after this for you, answering any questions which might come via this feature in a timely manner.
E-commerce Support – I can process orders on your behalf, deal with your suppliers if required. I can also answer your customers calls, emails and questions.
Call Handling – Please see the separate page for more information on this service.
Social Media Support – I can look after all your social media channels by replying to messages on your behalf and scheduling posts to update your targeted market. I can also design the posts using Canva if required.
Email Support – Once given access to your emails, I can receive all emails and deal with them on your behalf. I can also filter out any Junk/Spam mail you are receiving and keep your inbox up to date.
SMS Reminders – Are you losing business because clients are missing their appointments/meetings with you? I can send your clients a reminder SMS message before their appointment/meeting with you to remind them of this. This message can come from a dedicated SMS number which is personalised with your company information. Your client can reply to this message and I can deal with the message from them or send it to you for you to deal with.
CRM (Customer Relationship Management) Set Up – I can set you up a CRM System to manage your Customers. I can show you how to use this and how to integrate other applications with this system.
CRM (Customer Relationship Management) Updates – If you already have a CRM System in place, I can manage this and keep it updated for you.
Prices for these services can be found under the Monthly Retainer Packages, Packages and Standard Rates, dependent on your needs and budget.
If the service you are looking for is not listed above, then please don’t hesitate to contact me to discuss if I am able to assist you with this.