Having GREAT Customer Service will set you apart from your competitors and customers will buy from you time again and again. They will also remain loyal to your brand or company.
Keeping your customers happy, can be time-consuming and sometimes it can feel like a struggle.
Whilst you are busy working on your business, I can support you by looking after your customers and provide them with GREAT customer service on your behalf.
I can support you with anything from email management, live chat, e-commerce management and order processing, social media monitoring, new client onboarding, CRM system updating, and feedback surveys, to name just a few.
I have PAYG and Monthly packages available.
TERMS AND CONDITIONS
Every Friday you will be sent an email informing you of how many hours you have left in your package, how many hours you have used up and if you are about to exceed the hours in your package.
Unused hours can’t be carried over to the next month.
If you choose a PAYG package, you only pay me for the hours I work. I keep a record of this via my Project Management Software. If it takes me two minutes, then you are only charged two minutes.
I aim to have you set up within 24 hours of receiving the completed form (Monday to Friday)
Don’t forget you can change your package at any time, once you have taken one out with me. All I require is an email notifying me of this and which package you wish to change to giving me 7 days’ notice of this change.
Amanda has taken so much pressure off, allowing me the freedom to take on more of my creative work. There is nothing better than seeing the words “No problem at all, leave it with me!” on an email!