My top 10 tips when organising an event

My top 10 tips when organising an event

I love organising events and I started my working life working for a company who organised trade shows and this is where my love of organising events started.


Where it all began

Where it all began

I left school at the age of 16, just over 20 years ago, showing my age now! With a passion to learn to drive.  



Why you should outsource your email management

As a small business owner, communicating via email with your customers is very important, as it still remains one of the most used forms of communication. Sometimes the number of emails we receive can be stressful and you might dread opening your inbox on a Monday morning!



What is Email Management?

Well, in a nutshell, it is when you outsource your emails to another person, for them to deal with them on your behalf! Sounds good, doesn’t it?! Like you, I am also a small business owner and email forms, the main communication method between myself and my clients.  



Why I became a Virtual Assistant

It all started when I was a teenager and I used to go and visit my Grandad in his office. He ran the office for the family building business to the ripe old age of 90!! The business was started by his Dad and to this day, my Dad still runs it!    



10 tips for answering your business calls more professionally

10 tips for answering your business calls more professionally

If you’re a small business owner like myself, did you know that the first impression you give of your business really counts, when current and potential clients call you? Here are my top 10 tips for answering your business calls more professionally.  



Cisco VOIP Phone

Why I love VOIP

Let’s start at the beginning, as this is always a great place to start! WHAT IS VOIP? VOIP stands for Voice over Internet Protocol, it basically means that you can have a geographical landline and make calls from it very cheaply over the internet. You can call anyone and anyone can call you on this number.    


Man Talking on phone

Why you should outsource your business calls

Are you spending your valuable time answering your incoming business calls? Are these calls interrupting your working day? Did you know you can outsource these calls?  


Picture of a phone

Call Handling – How does it work?

Have you heard of call handling? Sometimes it’s also known as call answering or even virtual reception. Do you know what it is and is it a service that could assist you, with the running of your business?    


Lady at a desk

What can a Virtual Assistant do for your business?

A Virtual Assistant can deal with your customers on your behalf, saving you time and money in your business.      



Lady on the phone

Happy Customers, Equals More Customers

It makes sense really, as happy customers will buy from you time and time again. They will tell all their friends, colleagues and associates, about you and your product or service.    



Why I LOVE being a Virtual Assistant

On this day of love, Valentine’s Day, I thought I would share with you, why I LOVE being a Virtual Assistant.      



Office desk A day in the life of a Virtual Assistant

I thought I would give you a little insight in to my day as a Virtual Assistant.    




Are you playing a juggling act this summer?

If like me, you are a working parent in England, then the school summer holidays are fast approaching!



Online Calendar

Do you use an online calendar?

I do and I love Google Calendar, now I know there are other online calendars out there, Apple iCal and Outlook to name a few but for me, Google Calendar fits my needs the best.  



Person on the phone

Do you want a UK Geographical Number but not the costs associated with it, to use for your business?

Maybe you’re using a mobile number as the main contact number for your business but want a more professional-looking number?    




Stop missed appointments now!

Are you losing business because clients are missing their appointments with you?    



Lady sat at desk in field

Benefits of working with a remote worker

Do you know the benefits of working with a remote worker?      



Picture of Snow

No Snow Days For Virtual Assistants

Hopefully, you and any staff you might employ are back to work, and normality in your business has resumed after the recent adverse weather and snow.      



Piles of money

Think you can’t afford a Virtual Assistant?

Have you heard about Virtual Assistants? Maybe you have done a little research in to them and what they offer and how they might be able to help you and your business BUT then you see they charge £25 per hour!    




How a Virtual Assistant Can Free Up YOUR Precious Time

So here you are again, working late in to the evening or on a weekend catching up on your emails or messages, because you have so much work to do during the week, this is the ONLY way you can keep on top of them.    



To Do List

Do you want to be more organised?

It’s the start of a brand new month today and has it left you thinking oh no, I have no idea what I am doing this month or what I have planned?      




Never miss a call again

If you don’t want to miss that all-important call, or maybe you don’t have anyone to cover the phones whilst you are busy working, you have staff off sick, on holidays or on a break, then this is a service you can’t do without.    



Reception of office

 Great Customer Service – Can you afford not to?

Providing great customer service is ONE of the most important things that can set your business apart from your competitors.