Let me take care of your calls
If calls are interrupting your working day, or you’re getting stressed about missing important calls, my call-handling service could be just what you need.
I don’t just answer your calls; I care about your customers and the first impression they receive when they call your business.
You’ve spent many hours building your business, and I understand how important it is that your customers receive a friendly, professional and helpful experience from the moment they pick up the phone.
A friendly voice for your business
I take the time to learn about your business, your products or services and, most importantly, the needs of your customers.
This means when I answer your calls, I’m not simply taking a message. I have an understanding of your business and can give your callers the personal experience you’d want them to receive.
With many years of experience in administration and customer service, you can trust me to answer your calls professionally and efficiently.
I’ll answer in your business name within three rings, take the caller’s message and email the details directly to you. If you prefer, I can also send you an SMS notification.
Flexible call handling
You don’t have to commit to having your calls permanently diverted to me. You can divert your calls to me whenever you need some extra support during the working day, or you can leave them on a permanent divert.
You’ll receive your own unique divert number, meaning you can keep your existing business telephone number.
My call-handling service is available during office hours, Monday to Friday from 9am to 5pm. Calls outside these hours will be directed to a personalised voicemail message.
Professional, personal and reliable
I believe good call handling is about much more than answering the phone. It’s about giving your customers a friendly voice, a professional first impression and the reassurance that their call matters and because I work with you directly, your callers aren’t just another number in a call centre.
They get to speak to someone who knows your business.
If you’d like to stop worrying about missed calls and give your customers a more personal experience, I’d love to help.
Not sure which package is right for you? Get in touch and we can chat about what you need and find the right level of support for your business.
£40 per month, plus £1.75 per Basic call or £2.50 per Complex call.
Ideal if you need flexible call handling without committing to a monthly call package.
Choose from, 25 Basic calls for £85 per month or 25 Complex calls for £100 per month.
Once your 25 included calls have been used, any additional calls are charged at the Pay As You Go rate.
Choose from, 50 Basic calls for £125 per month or 50 Complex calls for £160 per month.
Once your 50 included calls have been used, any additional calls are charged at the Pay As You Go rate.
Basic calls involve taking a detailed message and forwarding it on to you and Complex calls involve booking an appointment or using your software to assist with the call.
I can also make outgoing calls on your behalf and these are charged at £2 per call.
