I love organising events and I started my working life working for a company who organised trade shows and this is where my love of organising events started. Here are my top 10 tips when organising an event: 1. Organise your time and make a list I feel less stressed …
I left school at the age of 16, just over 20 years ago, showing my age now! With a passion to learn to drive. Driving lessons cost money, so second on my list was to get a job. I landed a role with a local company to me who organised …
Well, in a nutshell, it is when you outsource your emails to another person, for them to deal with them on your behalf! Sounds good, doesn’t it?! Like you, I am also a small business owner and email forms, the main communication method between myself and my clients. Did you …
As a small business owner, communicating via email with your customers is very important, as it still remains one of the most used forms of communication. Some times the number of emails we receive can be stressful and you might dread opening your inbox on a Monday morning! Did you …
It all started when I was a teenager and I used to go and visit my Grandad in his office. He ran the office for the family building business to the ripe old age of 90!! The business was started by his Dad and to this day, my Dad still …
If you’re a small business owner like myself, did you know that the first impression you give of your business really counts, when current and potential clients call you? Here are my top 10 tips for answering your business calls more professionally: Answer within 3 rings – make sure that …
Let’s start at the beginning, as this is always a great place to start! WHAT IS VOIP? VOIP stands for Voice over Internet Protocol, it basically means that you can have a geographical landline and make calls from it very cheaply over the internet. You can call anyone and anyone …
Are you spending your valuable time answering your incoming business calls? Are these calls interrupting your working day? Did you know you can outsource these calls? You can hire a Call Handler, to answer these calls on your behalf, in your business name. All Call Handlers are professionals in their …
Have you heard of call handling? Sometimes it’s also known as call answering or even virtual reception. Do you know what it is and is it a service which could assist you, with the running of your business? Let me explain a little more… Call handling, call answering or virtual …
A Virtual Assistant, can deal with your customers on your behalf, saving you time and money in your business. They are professional, reliable and efficient individuals. They can answer your calls in your business name, reply to emails on your behalf, manage your live chat feature, as well as managing …